What happens after I report my claim?

Once you call us to report a claim, you will receive the report through email and you will also receive an SMS with your claim number.

To complete the claim report, we will need the specific photos of your vehicle and damage we asked for. If one of our partners comes to the accident scene, we will receive all the necessary info and photos of your damage from them.

Once we have all the information we need, we can start the compensation process. Our Claims team will update you on each development regarding your claim’s progress, by email or SMS, or both.