How long will my compensation take?

At Hellas Direct, we settle our claims super-fast! For 50% of our claims, it only takes 24 hours.

Since we’ve joined the Direct Payment System of the Greek Association of Insurance Companies, if you are in an accident and certain conditions are met, we will pay for the damage, and then request compensation by the liable driver’s company. This is great news, because it means that we control how fast we can pay you!

We will compensate you if the other driver’s insurance company is also a member of the Direct Settlement of Agreement and undertakes full liability, all vehicles involved have Greek number plates and compensation doesn’t exceed a certain amount (€6,500 limit for material damages, €12,000 limit for injuries per victim, €30,000 limit for total compensation of injuries per accident).

There’s more! If the accident is crystal-clear and liability is evident, we won’t even wait for the other driver’s company to accept liability. This is how we’ve managed to reduce compensation process to 24 hours!

Our record time in claim settlement is 9 minutes, from the first phone call until the "go ahead" to the garage. And we did it with Fast Track!